Operations Associate Internship

Skills this role screens for

Also

Overview

We’re a growing SaaS startup looking for a motivated Part-Time Operations Associate to join our customer service team. If you have strong communication skills, attention to detail, and a customer-focused approach, we’d love to hear from you.

Also

Roles

• Assist customers by handling inquiries and providing support through email and live chat.
• Troubleshoot customer concerns and ensure they receive a positive support experience.
• Work closely with the customer support team to ensure customer issues are handled efficiently.

The work

Responsibilities

• Handle customer inquiries through email and live chat.
• Assist with troubleshooting customer concerns and resolving issues efficiently.
• Contribute to meeting team KPIs and performance targets.
• Maintain a customer-focused approach while providing support.

Who they want

Requirements

• Strong written English and excellent communication skills.
• Strong attention to detail and a customer-focused approach.
• Comfortable and flexible with assigned evening or night-shift working hours.
• Ability to work collaboratively with the customer support team.