Key Account Manager - Bangalore

Skills this role screens for

About the role

Swiggy is hiring for the role of Key Account Manager!

The work

Responsibilities of the Candidate

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Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners

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Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship

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Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals.Position Swiggy’s products as solutions, not features

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Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner

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Data-driven problem solving: Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and course-correct

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Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates

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Excel mastery: All the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Google sheet/WSP

Who they want

Requirements

• 1+ year in B2B sales, field sales, or business development (preferably in FMCG, food/beverage, or hotel industry)
• Track record of meeting or exceeding targets and managing your own pipeline
• Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partners.
• Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help.
• Post-graduated, preferably in marketing or sales.