HSBCFound on the web

Posted 2d ago

Assistant Manager Client Operations Apprentice

Pay

Stipend (undisclosed)

Location

Bhavnagar, India

On site

Type

Internship

Apply by

15 Oct

7 days left

Skills this role screens for

financial markets knowledgecustomer servicecommunication skillsregulatory compliancereporting and analysisinternship

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About the role

HSBC is hiring for the role of Assistant Manager Client Operations Apprentice!

The work

Responsibilities of the Apprentice

  • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
  • Manage customer communication effectively in order to have timely resolution
  • Excel in distribution services & investor services with special focus on corporate customers
  • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
  • Explore and process efficiency suggestions and contribute to achieve customer delight
  • Comply with applicable regulatory requirements on qualifications required for the job profile
  • Contribute to the knowledge management initiative of the customer service team.
  • Contribution to recruitments / contingency / leave planning
  • Ensure compliance to the process manual and FIM
  • Excel in the monthly reporting process

Who they want

Requirements

  • A good understanding of mutual fund/security markets
  • NISM VA cleared with valid certification
  • Good verbal and written communication, team and interpersonal skills
  • The inclination to work in a client facing role, with a bent of mind for ‘service’
  • Ideally a graduate /post graduate
  • Knowledge of local language will be an advantage.

HSBC

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Where this listing comes from

From a public listing board (Unstop).

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