Analyst I Implementation

Skills this role screens for

About the role

Accelya Group is hiring for the role of Analyst I Implementatio!

The work

Responsibilities of the Candidate

• Coordinate change management activities for platform releases, maintaining the change calendar and ensuring all stakeholders are informed.
• Maintain release documentation including release notes, deployment guides and rollback procedures.
• Support pre-release testing coordination, tracking test completion and flagging outstanding issues.
• Use generative AI (Claude, ChatGPT or equivalent) to draft release notes, change communications and deployment documentation.
• Monitor CI/CD pipeline status, escalating failures or anomalies to senior release engineers.
• Participate in release readiness reviews, contributing to go/no-go decision-making.
• Maintain accurate records of all changes, deployments and release outcomes in the ITSM platform.

Who they want

Requirements

• 0–3 years of experience in release management, change management or DevOps in a software development environment.
• Basic understanding of CI/CD pipelines and software deployment processes.
• Familiarity with ITSM platforms and change management processes (ITIL).
• Strong organisational and communication skills.
• Bachelor's degree in Computer Science, IT or a related field.
• Preferred Experience & Skills:
• Familiarity with CI/CD tools (Jenkins, GitLab CI, GitHub Actions) and basic scripting for deployment automation.
• Use of generative AI (Claude, ChatGPT or equivalent) for drafting release notes, change communications and deployment guides.
• Awareness of ITIL change management principles and their application in software release management.
• Interest in how AI is being applied to release management, including automated deployment validation and intelligent change risk assessment.