Zoho Presales Consultant

Skills this role screens for

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Employment Type

• Full-time

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Work Model

• Remote

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Location

• Kolkata

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About GoldenLion

• GoldenLion is a Zoho Advanced Partner with over 15 years of experience helping businesses streamline their operations through the Zoho ecosystem. Since 2011, we have successfully delivered CRM, Creator, Zoho One, People, Books, and custom business automation solutions for clients across multiple industries.
• We are now expanding our consulting practice and are looking for an experienced Zoho Presales Consultant who can understand business challenges, design the right Zoho solution, and help customers confidently choose GoldenLion as their implementation partner.

The work

About the Role

• As a Zoho Presales Consultant, you will be the bridge between prospective customers and our implementation team. You will engage with business owners and decision-makers, understand their business processes, conduct discovery sessions, prepare solution demonstrations, and recommend the most suitable Zoho products and implementation approach.
• You should enjoy interacting with customers, solving business problems, and demonstrating how technology can improve efficiency and growth.

The work

Key Responsibilities

• Engage with inbound leads generated through our website, Zoho Partner Directory, referrals, webinars, and marketing campaigns.
• Conduct discovery calls and business requirement gathering sessions.
• Understand customer pain points and map them to appropriate Zoho solutions.
• Design solution approaches using products such as Zoho CRM, Zoho One, Zoho Books, Zoho Creator, Zoho People, Zoho Workplace, Analytics, Flow, Desk, and related applications.
• Conduct engaging online and in-person product demonstrations.
• Deliver industry-specific demonstrations using GoldenLion's prebuilt solution accelerators.
• Prepare solution presentations, effort estimates, and implementation proposals.
• Work closely with the delivery team to validate solution feasibility and implementation scope.
• Assist in preparing Statements of Work (SOW), project scope documents, and implementation plans.
• Coordinate with customers throughout the presales cycle until project closure.
• Maintain accurate lead and opportunity information in Zoho CRM.
• Follow up with prospects and manage the sales pipeline effectively.
• Participate in customer meetings, workshops, and presentations whenever required.
• Stay updated with the latest Zoho products, AI capabilities, automation features, and industry best practices.
• Contribute to improving GoldenLion's presales processes, demo environments, and sales collateral.

Who they want

Required Skills

• 2-4 years of experience in Zoho consulting, presales, implementation, or solution consulting.
• Strong understanding of Zoho CRM is essential.
• Good working knowledge of Zoho One and multiple Zoho applications.
• Ability to understand business processes across different industries.
• Excellent presentation and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to prepare professional proposals and solution documents.
• Comfortable interacting with CXOs, founders, and business owners.
• Ability to work independently while collaborating with implementation teams.
• Strong ownership and excellent follow-up skills.
• Willingness to continuously learn new Zoho products and technologies.

Nice to have

Preferred Experience

• Experience in one or more of the following will be an advantage:
• Zoho CRM
• Zoho Creator
• Zoho Books
• Zoho People
• Zoho Workplace
• Zoho Analytics
• Zoho Flow
• Zoho Desk
• Zoho Catalyst
• Zoho RPA
• AI-powered business automation
• Business process consulting

Nice to have

Preferred Candidate

• We would love to hear from candidates who:
• Enjoy interacting with customers and solving business problems.
• Have a consultative approach rather than a purely sales-driven mindset.
• Are proactive, organized, and dependable.
• Are passionate about technology and business transformation.

What you get

Why Join GoldenLion?

• Opportunity to work with one of the early Zoho partners in India.
• Exposure to the complete Zoho ecosystem.
• Work on challenging digital transformation projects across multiple industries.
• Opportunity to build expertise in AI, automation, Zoho Catalyst, and emerging technologies.
• Flexible Work from Home model with field exposure.
• A collaborative environment with significant learning and growth opportunities.