Travel Management Executive – US Crew Travel

Skills this role screens for

About the role

We are looking for an experienced and detail-oriented Travel Management Executive to manage and coordinate travel arrangements for our US-based crew.

The role involves end-to-end travel coordination, including flight, hotel, rental car, and ground transportation bookings, itinerary management, vendor coordination, expense tracking, and handling urgent or last-minute travel changes.

The ideal candidate should have strong communication and coordination skills, hands-on experience in travel bookings, excellent attention to detail, and the ability to manage multiple travel requirements simultaneously.

The work

Key Responsibilities

• Plan and coordinate regular domestic and international travel arrangements for US-based crew.
• Manage flight, hotel, rental car, and ground transportation bookings.
• Prepare and share accurate travel itineraries with crew members.
• Coordinate with travel agencies, airlines, hotels, rental companies, and other travel vendors.
• Handle rescheduling, cancellations, refunds, rebooking, and last-minute travel changes.
• Maintain accurate booking records, travel calendars, and travel-related documentation.
• Coordinate travel expenses and required documentation with the Accounts/Finance team.
• Ensure travel arrangements are aligned with crew schedules and project requirements.
• Identify cost-effective travel options while maintaining company travel standards.
• Ensure all bookings follow company travel policies and required approval processes.
• Provide timely support for urgent travel requirements, including after-hours support when required.
• Follow up with vendors and crew members to ensure all travel arrangements are completed on time.
• Resolve travel-related issues and provide prompt assistance when changes or disruptions occur.

Who they want

Required Skills & Experience

• 2–4 years of experience in corporate travel, travel management, travel desk operations, or a similar role.
• Hands-on experience with flight, hotel, rental car, and transportation bookings.
• Experience handling US or international travel will be an advantage.
• Knowledge of GDS systems, travel portals, or corporate booking platforms.
• Experience with GDS platforms such as Amadeus, Sabre, or Galileo will be an advantage.
• Good understanding of airline schedules, fare rules, cancellations, amendments, and refunds.
• Strong communication and coordination skills.
• Good vendor management and follow-up skills.
• Good working knowledge of MS Excel and email communication.
• Ability to manage multiple bookings and urgent requirements simultaneously.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and manage time effectively.
• Willingness to work according to US time-zone requirements or flexible working hours, when required.

Also

Key Competencies

• Travel Planning & Coordination
• Flight & Hotel Booking
• US & International Travel Coordination
• Vendor Management
• Cost Optimization
• Travel Documentation
• Problem Solving
• Attention to Detail
• Time Management
• Communication & Follow-up
• Handling Urgent & Last-Minute Requirements