Teammate

Skills this role screens for

About the role

TaskUs is hiring for the role of Associate Data Engineer!

The work

Responsibilities of the Candidate

• Remote Robot Operation: Safely and efficiently pilot autonomous delivery robots to complete last-mile customer deliveries, adhering strictly to all traffic laws and operational regulations.
• Safety Assurance: Maintain the highest level of situational awareness and immediately intervene to ensure robot safety and public well-being during all phases of operation.
• Technical Troubleshooting: Identify and resolve basic, real-time technical and navigational issues that arise during remote operation.
• Customer Interaction: Provide immediate, high-quality remote support to customers during the delivery process (e.g., confirming drop-offs, addressing immediate concerns).
• Communication & Collaboration: Maintain clear, prompt, and effective communication with Mission Control and team members to ensure smooth handover and operational continuity.
• Process Improvement: Proactively identify and report operational bottlenecks, contributing valuable feedback to improve internal processes and robot performance protocols.
• Documentation: Accurately record operational data, customer interactions, and delivery outcomes.

Who they want

Requirements

• A minimum of a High School Diploma or equivalent .
• Exceptional attention to detail and a high degree of visual processing accuracy.
• Demonstrated knowledge of basic troubleshooting techniques and comfort with complex software interfaces.
• Proficiency in using digital maps/navigation tools (e.g., Google Maps ) for rapid location and route assessment.
• Ability to thrive and maintain focus in a fast-paced, high-stakes operational environment .
• Strong problem-solving skills and the ability to make swift, sound decisions under pressure.