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ConcentrixFound on the web

Posted 3d ago

Sr Quality Evaluator

Pay

Salary (undisclosed)

Location

Hyderabad, India

On site

Apply by

14 Oct

5 days left

Skills this role screens for

root cause analysis (rca)quality assurance (qa)analytical skillspattern recognitionlogical reasoningentry level

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About the role

Concentrix is hiring for the role of Sr Quality Evaluator!

The work

Responsibilities of the Candidate

  • Audit decisions made by both human reviewers and ML systems
  • Identify incorrect decisions and explain the root cause clearly
  • Create structured RCA reports with clear reasoning
  • Identify recurring trends and patterns in errors
  • Support calibrations and align with Google-defined ground truth
  • Provide simple, actionable recommendations to improve quality
  • Ensure high accuracy and consistency across reviews

Who they want

Requirements

  • Cognitive & analytical – Strong logical reasoning, ability to break problems step by step, pattern recognition
  • RCA understanding – exposure to “5 why” technique, fishbone, six sigma concepts etc.
  • Policy interpretation - ability to understand guidelines & handle edge cases, consistency in judgement
  • Communication – Clear, structured explanation of decisions, ability to simplify the explanation of all the reasoning, attention to detail

Concentrix

Found on the web. You apply on the company's own site

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Where this listing comes from

From a public listing board (Unstop).

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