Site Reliability Engineer (Storage) - remote friendly

Skills this role screens for

About the role

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Join us as a Site Reliability Engineer on our Storage team to keep the databases Qonto runs on resilient, safe, and always available. You'll operate and improve our banking-grade storage infrastructure — PostgreSQL, Redis, Kafka and Elasticsearch — and help make it self-serve for backend teams, under the guidance of Damien, our Storage Engineering Manager.

• Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.7 on Trustpilot, https://www.trustpilot.com/review/qonto.com based on 60,000 reviews. Our culture https://qonto.com/en/careers/culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here https://medium.com/qonto-way/the-qonto-way-our-culture-is-our-strategy-90defd4895f9).
• Our journey: Founded in 2017 by Alexandre https://www.linkedin.com/in/aprot/ and Steve https://www.linkedin.com/in/steveanavi/, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
• Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process https://medium.com/qonto-way/a-recruiters-dilemma-confronting-bias-in-hiring-b78acce148eb because the best teams are built on merit.
• AI at Qonto: AI is deeply embedded in how we work (here https://medium.com/qonto-way/ai-at-qonto-vision-statement-725a7e2f659b) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

The work

What you'll do

• Operate and safeguard critical storage infrastructure: You'll run PostgreSQL, Redis, Kafka and Elasticsearch in production, keeping banking-grade data safe and available.
• Own incident response and root-cause analysis: You'll be the last line of defense when a hard query or performance problem needs solving.
• Build our banking-license compliance roadmap: You'll define and prioritize backup and disaster-recovery scenarios with our Risk & Compliance team.
• Ship code for our internal platform APIs: You'll build self-service tooling that lets backend teams spin up storage resources in minutes, not days.
• Help shape how AI agents access sensitive systems: You'll contribute to making our storage APIs safe and traceable for autonomous agents, not just humans.

Who they want

What we're looking for

• Solid PostgreSQL production experience: You've operated PostgreSQL in production and know how to investigate performance issues, reason about backups/restores, and make safe changes. Deep mastery is a strong plus, but we don't expect you to be a dedicated PostgreSQL expert from day one.
• Comfortable across the storage stack: You have working knowledge of Redis, Kafka or Elasticsearch, and you pick up new systems fast.
• Practical AI usage in your daily workflow: You already use AI to speed up debugging, coding, documentation or operational work — not as a buzzword, but as a real productivity habit. You're also curious about how AI agents can safely and traceably interact with sensitive production systems.
• You write code: You're comfortable shipping features, not just scripts, for the internal platform tools your team builds.
• Calm, rigorous incident response: You've handled production incidents on stateful systems and stay composed when the pressure is on.

Also

What we can offer you

• A team about to raise the bar on resilience: With Qonto's banking-license roadmap underway, you'll help define how a regulat