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Posted 3d ago

Customer Service Associate - International Voice Process

Pay

INR 3,10,000–4,70,000/year

Location

Bangalore, India

On site

Apply by

17 Oct

8 days left

Skills this role screens for

communication skillscustomer servicecustomer handlingenglish language proficiencyissue escalationentry level

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About the role

Hiring for International Voice Process | Immediate Joining

  • Location: Electronic city, Bangalore
  • Shift: 24/7 Rotational
  • Experience Required: Minimum 0 - 6 months in International BPO Voice Process only
  • Cab Facility: Both Side ( Upto 30 KM )

Also

Important (Read Before Applying)

  • Minimum 6 months of experience in an International BPO Voice Process
  • Experience in US, UK, processes preferred

Also

Job Role

  • Excellent communication skills
  • Respond to inbound customer enquiries using cloud-based
  • tools to review accounts, research policies and provide
  • effective solutions.
  • Deliver timely, accurate and professional customer service;
  • document contact topics and actions in tools.
  • Handle difficult customer interactions positively, escalate
  • issues correctly, and maintain productivity and quality
  • standards.

Where this listing comes from

From a public listing board (Unstop).

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