Sr. Associate Account Management

Skills this role screens for

About the role

Global Access Management – Job Description   • Knowledge of Identity Management (Active Directory, Enterprise Directory, Single Sign-On) • Knowledge of Access Management (lifecycle management - request / review / revoke, Privileged Access Management) • Knowledge of user administration, authentication methods, file & group permissions and domain policies • Strong understanding of concepts like RBAC(Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows • Managing user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc. • Strong understanding of the GDPR compliance & Group Security Standards • System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping • Knowledge on ITIL tools like Service-Now & JIRA • Good understanding on Service Catalog, Custom Request & CPI structures • Creation of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc. • Knowledge of various network resources available to users like shared drives, SharePoint etc. • Creation and administration of Global LDAP groups as per the customer guidelines and assigning membership • Knowledge on user account administration on windows & SQL servers • Excellent Communication and presentation skills • Maintain SLA based support on users getting appropriate access on the required tools and support the business in an efficient way • High level understanding on JML processes like onboarding, move and offboarding users • Support on audit requirements