Posted 1w ago
Pay
Stipend (undisclosed)
Location
Bangalore, India
On site
Type
Internship
Apply by
9 Oct
Last day today
Skills this role screens for
Opens on Upstox's site. Sign in first and we keep it in your pipeline.
About the role
Upstox is hiring for the role of Product Intern – Customer Experience
The work
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Create clear and structured PRDs that translate customer problems into actionable product requirements.
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Design wireframes and interactive prototypes to communicate product ideas and user flows.
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Conduct user research and secondary research to understand customer needs, behaviours and pain points.
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Use Jira to track requirements, tasks and product execution.
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Build and maintain product roadmaps in collaboration with the Product team.
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Analyse user events and SQL data to identify behavioural patterns, product opportunities and areas of friction.
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Collaborate closely with Design and Engineering to take ideas from concept to execution.
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Demonstrate strong 0→1 product thinking — identify a problem, understand the user, formulate a solution and test it.
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Work on and contribute to B2C products with a strong focus on customer experience.
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Apply strong user-centric thinking when defining problems and evaluating solutions.
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Take an experimental and hypothesis-driven approach to product development.
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Use data, customer insights and experimentation to validate product decisions.
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Participate in product discovery, prioritisation and post-launch analysis.
Who they want
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Strong interest in Product Management and building consumer products.
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Ability to structure ambiguous problems and break them down into actionable steps.
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Strong written and verbal communication skills.
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Curiosity to understand why customers behave the way they do.
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Ability to think from the customer's perspective and identify friction in a journey.
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Comfortable working with data and analytics.
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Willingness to work closely with Product, Design and Engineering teams.
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Strong ownership and a bias for action.
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Comfortable learning new tools and concepts quickly.
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Ability to work in a fast-paced environment with ambiguity.
From a public listing board (Unstop).
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