Process Excellence Internship

Skills this role screens for

About the role

Flatirons Solutions is hiring for the role of Process Excellence Intern!

The work

Responsibilities of the Intern

• The Intern will be part of the Operational Excellence team and report to the Process Excellence Specialist.
• The OpEx team is responsible for driving effectiveness, efficiency, and compliance throughout the entire company. We don’t tell teams what to do.
• We are here to help what teams do, better!

Who they want

Requirements

• A bachelor’s degree or pursuing a final-year degree in Engineering or Business, Quality Management, or Quality Assurance
• Basic understanding of the ISO 9001 standard
• Basic understanding of continual improvement tools such as:
• Lean
• Six Sigma
• Voice of the Customer
• Visual Management
• Has a genuine interest in developing a career in Process Improvement, Quality Management, and/or Operational Excellence
• Has a passion for improving business and process performance
• Has a basic understanding of various standards and methodologies to drive results, such as IS0 9001, Quality, Lean, Kaizen, Six Sigma
• Is happy to assist all departments, functions and team improve effectiveness and efficiency.
• Is prepared to hold others accountable for process compliance across all departments, functions, and teams.
• Is eager to assist the organization in implementing and monitoring the Business/Quality Management System (BMS), the Supplier Management System (SMS), Customer Satisfaction, and continual improvement.
• Has the propensity to adhere to and enforce compliance to policies, procedures, and requirements
• Understands the importance and benefits, and is an advocate of Visual Management
• Prefers to define, collect, report, analyze, and act upon key performance indicators (KPI) for the BMS and SMS
• Is undeterred by tedious or repetitive tasks like running reports or following up on pending or open items.
• Has good verbal and written communication skills.
• Is self-motivated and operates with a high level on integrity
• Good understanding of and experience with the features of Microsoft Office (Word, Excel, PowerPoint, Outlook) and other web-based applications

Also

What will set you apart

• Knowledge of Agile or SAFe
• Knowledge of Information Security such as the ISO 27001 standard
• Knowledge of Capability Maturity Model Integration (CMMI)
• Knowledge of Net Promoter Score