Shopper Insights Senior Client Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. dunnhumby is seeking Shopper Insights Senior Client Lead, who will partner with some of the world's most ambitious retailers and brands to turn customer data into commercial impact. We build long-term, strategic relationships across grocery, mass and specialty retail, translating customer insight into range, pricing, promotion and growth strategies that put the customer at the heart of every decision. If you're passionate about combining customer insight, commercial strategy and client partnership to drive measurable business outcomes, we'd love to hear from you. you will play a key role in helping clients unlock growth opportunities through data-driven insights and strategic partnership. What You'll Be Doing • Build, develop and own relationships with assigned client contacts and retailer stakeholders, becoming a trusted advisor to your customers. • Create and manage account plans, delivery priorities and governance processes to ensure successful client outcomes. • Translate insights, analytics and customer understanding into compelling recommendations and presentations that drive action and measurable business impact. • Identify opportunities to expand client partnerships through upsell, cross-sell and renewal activities. • Partner closely with cross-functional teams to deliver integrated solutions and exceptional c