Media Operations Director (Ops, Creative and Digital)

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase. Through Tesco, the UK’s largest grocery retailer with over 24 million Clubcard households - representing nearly every home in the UK - Tesco Media offers brands an unparalleled view into the motivations and behaviours of the nation. It is perfectly positioned to solve business’s greatest marketing challenges, unlocking growth by enabling brands to connect with customers in meaningful ways online, in-store and via its offsite partners, all while enhancing the shopping experience for its customers. We’re looking for a talented Head of Creative Studio who expects more from their career. Sitting within the Operations Team, this role will lead media campaign creative execution across all Connected Store, Digital Onsite and Offsite channels to deliver campaigns which deliver measurable growth for our clients. As a member of the Media Operations Leadership Team, actively contribute to the definition of the media operations strategy, aligned to the overall Tesco Media Strategy & Goals and expect this person to provide a service to create significant and profitable revenue growth for Tesco Media. What you’ll be working on • Lead and inspire a world-class team of Creative and Design experts (UK & offshore), ensuring the right talent is in the right place to deliver exceptional work. • Shape the creative vision by building strategies that align with Tesco Media’s big-picture goals and drive impactful campaigns. • Push boundaries by partnering with Media leaders to deliver bold, innovative design solutions that elevate campaign performance and efficiency. • Champion creativity across the business — be the go-to expert for clients, sales teams, and stakeholders, influencing campaigns that make a difference. • Drive innovation in new products and channels, from Connected Store to Digital Onsite and Offsite, shaping the future of media experiences. • Own the playbook — set success metrics, guidelines, and ways of working that keep everyone aligned and campaigns flawless. • Simplify and elevate creative guidelines to ensure every campaign hits the highest standards and delivers measurable success. • Collaborate with product and strategy teams to onboard cutting-edge