Posted 4d ago
dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. Client Partnership – Insights & Consulting Location: London / Hybrid Contract: Permanent About the role We're looking for a Client Partnership Associate to support and grow relationships across a portfolio of clients, helping them make better commercial decisions through data, insight and consultancy. This role is ideal for someone with experience in account management, category management, sales support, insights or client-facing commercial roles who is looking to develop their consultative and commercial skills in a fast-paced, data-driven environment. You'll work closely with clients and internal teams to deliver insight-led solutions, support commercial opportunities and help clients maximise value from dunnhumby's products and services. This is not a transactional sales role. It combines client relationship management, insight storytelling and commercial support, giving you the opportunity to develop your expertise while working with a broad range of clients. What you'll be doing • Supporting and developing relationships across a portfolio of clients, acting as a trusted day-to-day contact • Delivering insight-led projects and solutions in partnership with consulting, analytics and customer success teams • Supporting commercial activity across your client base, including identifying opportunities, developing proposals and contributing to renewal conversations • Helping clients understand and maximise the value of dunnhumby's data, insight and media solutions • Turning data into clear, actionable recommendations that support client decision making • Preparing and delivering client presentations, adapting your communication style to different audiences • Supporting pipeline management, forecasting and commercial reporting activities • Building strong internal relationships to ensure successful delivery and a consistent client experience What we're looking for • Experience in an account management, category management, client-facing commercial, sales support or insight-led role • Exposure to using data, insight or analytics to influence decisions and support business growth • Comfortable building relationships with clients and internal stakeholders • Strong communication skills with the ability to translate data into clear and actionable recommendations • An interest in retail, FMCG or insight-driven commercial environments You don't need to come from a traditional sales background. What matters is your ability to build relationships, un
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