Associate Retail Media Billing & Operations

What's On Your Plate?  • Assume the responsibility of receiving sorting incoming bookings with attention to detail • Ensuring partner & supplier information is accurate and complete & requesting any missing information • Tracking and matching of booking orders to relevant media activations  • Maintain, update and manage all documentation of media bookings  • Monitor and resolve financial discrepancies between spend and investment of advertising activations • Follow up on creation of invoices on a timely and recurring basis with finance teams • Create and issue insertion orders matched to bookings  • Share insertion orders with relevant team members to implement campaigns  • Collecting invoices after creation from finance teams and sharing them with partners & suppliers for media investments • Handle supplier billing invoicing concerns and follow ups  • Check the validity of booking orders & invoices • Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing  • Support the team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately • Collect screenshots and relevant proof of execution of campaigns and activations  • Function as the main point of contact for inquiries related to billing and invoicing  • Support line manager & team in the delivery of strong implementation plans that meet campaign objectives • Review  invoices to ensure that they are accurate and complete before sending them to partners and suppliers  • Preparing monthly reports for invoicing status, missing invoices and sent invoices • Following up on collecting payments from suppliers  • Financial forecasting & reconciliation skillset • Ability to manage salesforce  What Did We Order? • 3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred. • Proven track record and experience with billing and invoice management  • Excellent communication skills, able to provide clear level of detail for requests  • Able to work towards deadlines & manage time and workload efficiently  • Experience working collaboratively with a large team. Experience across different markets is beneficial. • Organization & eye for detail. Able to track progress and completion of activities while working towards deadlines & managing time and workload efficiently. • Proactivity/taking the initiative: achieves ambitious but realistic goals • Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution • Foster deep trust and understanding with agency and partner teams where necessary • Contribute to great teamwork in your immediate team • Proficiency with Excel and Google Sheets for data organization, tracking, and reporting • Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly • Excellent written and verbal communication; ability to communicate across both business and finance functions • Ability to implement work with AI and implement workflows that make daily tasks more efficient  Key Competencies • Reliability: Consistently follows processes, meets deadlines, and delivers accurate outputs • Problem-Solving: Identifies discrepancies and issues; escalates appropriately with context and suggested solutions • Strong organizational skills: Ability to manage multiple processes and deadlines simultaneously • Detail-oriented: Ability to identify discrepancies and follow issues through to resolution and demonstrates exceptional care with data, catches and prevents errors • Collaborative mindset with comfort working across departments and building working relationships What Success Looks Like • Finance team receives complete, accurate, organized booking information with minimal requests for clarification • Month-end closing runs smoothly with all invoices compiled, reconciled, and documented on schedule along with proof of execution  • Improved collections rate month on month and streamlined ways of working with external stakeholders with minimal to zero issues